Uzbekistan — UAE cooperation

"Quality Public Administration" Program

A new stage in improving the quality of public administration

The "Quality Public Administration" program is a practical outcome of cooperation between the Republic of Uzbekistan and the United Arab Emirates. The program serves to evaluate the performance of executive bodies against uniform criteria, identify strengths and weaknesses, and consistently improve the quality of governance.

Starting in 2026, the performance of national executive bodies will be evaluated under the program every two years. At later stages, local khokimiyats will also be included in the evaluation process.

Governance effectiveness in numbers

40 ta

national agencies evaluated in January–April 2026

With the participation of international experts and local specialists

380 ta

Ministry of Justice services fully digitized

Across 30 platforms

780+

services now available online

For citizens and entrepreneurs

95 %

of Ministry of Internal Affairs services moved to digital

Share of nearly 60 services

What change does the program bring?

Evaluation is not just about compiling a ranking — it serves to increase the real effectiveness of government bodies and speed up changes that people feel in their lives.

Objective evaluation

Evaluating the performance of government agencies against uniform criteria and comparing the results.

Strengths and weaknesses

Clearly identifying achievements, systemic shortcomings and growth points in governance.

Spreading best practices

Rolling out the winners' effective solutions widely across other government bodies.

Healthy competition

Encouraging agencies to keep improving service quality, openness and results.

From cooperation to practical results

A new model for evaluating government bodies, based on the experience of Uzbekistan and the United Arab Emirates, has been put into practice.

A new evaluation model based on UAE experience

The Agency for Strategic Development and Reforms under the President of the Republic of Uzbekistan and the UAE Government Performance Agency developed a methodology for evaluating the performance of executive bodies.

International experts and local specialists examined the quality of governance, the leadership skills of managers and the practical results achieved by agencies. In January–April 2026, 40 national agencies were evaluated.

Read the official announcement →

Award ceremony of the Quality Public Administration program

Participants of an official event under the program

40 national agencies evaluated

Honoring the winners of the Quality Public Administration program

From evaluation to systemic change

The program creates a single cycle — from studying the performance of government bodies to eliminating identified shortcomings and spreading best practices.

01 Criteria Unified methodology
Common evaluation criteria are applied to performance, governance quality and leadership capacity.
Ready
02 Analysis Expert evaluation
International and local experts examine agencies' results, strengths and problems.
Evaluation
03 Report Recommendations and recognition
A final report is prepared, and the best-performing agencies and employees are recognized.
Results
04 Implementation Addressing shortcomings
Systemic work is carried out based on the recommendations, and the winners' best practices are spread to other agencies.
Ongoing

Agencies setting an example through practical results

Ministry of Justice

The most exemplary ministry in implementing the “Uzbekistan — 2030” Strategy. 380 services have been fully digitized across 30 platforms.

Ministry of Mining and Geology

The most exemplary ministry in resource management. Water consumption in geological exploration has been cut by 20 percent.

Ministry of Internal Affairs

Recognized for positive results in delivering public services. 72 databases have been merged into a single “Safe City” system.

Key principles of the new stage

In the work of government agencies, the main criterion becomes not the process itself but the result felt by citizens and entrepreneurs.

Working for results

The main criterion is practical impact, not process

Human dignity

Decent conditions for citizens and entrepreneurs

Openness

High and low results are published objectively

Accountability

Managers are personally responsible for the quality of measures

Innovation

New thinking and modern approaches

Learning

Sharing best practices among agencies

What's next for the program?

The order establishes the program's results not as a one-off event, but as a system that steadily improves the quality of governance.

1 week
Roadmap and award procedure
Roadmap and award procedure — the responsible agencies approve a roadmap for implementing the program and the procedure for honoring the winners.
Since 2026
Regular evaluation system
Regular evaluation system — the performance of national executive bodies is evaluated under the program.
Every two years
New evaluation round
New evaluation round — the effectiveness of ministries, committees, agencies and inspectorates is periodically reviewed.
Next stage
Involvement of local khokimiyats
Involvement of local khokimiyats — local executive bodies are brought into the program so that results are felt at the district and city level as well.

View the order

Public administration that works for results Read the order on the program, the evaluation results and the recognized best practices in official sources.

Learn more →